Delivery Information

Delivery

We aim to dispatch within 5 working days of receiving your order, all Accessory orders will be sent upon receipt of the order as long as stock is available. If there is an issue with availability one of the team will contact you immediately to discuss alternative options.

Regarding any art orders the process is slightly different. Due to the fact we are bespoke service, all framing and printing is made to order please allow up to 3 weeks for delivery.

UK Deliveries

Free UK delivery for all orders over £99. All orders are sent using the DHL Express Delivery service. Please allow 3-5 days for your order to arrive. Although typically your parcel will be with you the next day, but Clare Haggas cannot guarantee that. If you require more information please contact the office or email sue@clarehaggas.com

International Deliveries

Free International Worldwide Delivery for all orders over £150. All orders under this amount have a standard charge of £20.

DHL Express Delivery service is also used for all international orders. Since Brexit Clare Haggas will also cover the VAT and import duty costs on all European orders so that you do not pay any more than the price on the website.

Returns

We hope you will be pleased with your order, but if you are not, we are happy to refund or exchange items. All we ask is that you return them in original packaging and unworn with all original labels. Please return within 14 days, if you would like to discuss your order further please email or telephone us quoting your order number. Find out how to return an item.