For refunds and exchanges you must notify us by email or by calling 01507 481693 within 12 days of receiving you order. Goods must then be returned unused and unworn with all original bags and swing tags attached within 30 days of your delivery. Once the goods have been accepted back into stock, all items will be checked and we will issue you with your exchange or refund. Returns can take up to 14 working days to be processed and for the refund to appear back on your original method of payment.

Goods must be returned in the manner that they were sent to you, if you are unable to use the original packaging please ensure that all packaging you use to return your items is of a sufficiently suitable standard as not to cause any damage to the goods. Clare Haggas will not refund goods that are returned in an unsatisfactory condition and it is your responsibility to insure against any problems with your chosen courier.

Clare Haggas Fine Art requires that you, the consumer, covers the cost of the postage for the returns. Please ensure that all goods are returned via Royal Mail Special Delivery or another tracked and signed for service, as the goods remain under your responsibility until it arrives back at the Clare Haggas head office returns address which is:

Returns Department, Clare Haggas Fine Art, The Parsonage, Walmsgate, Louth, Lincolnshire LN11 8QN

Clare Haggas Fine Art accepts no responsibility for any packages lost or stolen in transit.

Download Returns Form